Shipping and Returns
Shipping
All Shanti Design Studio Pieces are handmade and made to order. Although we try to ship your orders as quickly as possible, please allow up to two weeks for your order to be shipped before contacting us. Customized pieces may take longer and will be notified upon placing the order. Please contact us at info@shantidesignstudio.com prior to placing your order to confirm estimate ship date if you need your jewels for a special event/date.
Domestic orders are shipped via USPS flat rate shipping for $7.95. We are not responsible for any shipping delays after in has left our facility.
International orders are flat rate $20.
Returns
We want you to fall in love with your new jewelry. If you are unhappy with your order you have 30 day for an exchange or full refund. Please contact us at info@shantidesignstudio.com to begin the exchange/return process. We are not responsible for the shipping rates of any exchange/ return. Custom orders are final sale.
Repairs
Repairs are based on individual situations. Please contact us at Info@shantidesignstudio.com with a picture or explanation of the damage and your original receipt or order number.